Chamber News

What Every New Leader Needs to Know

Awakening your team to a new form of energy.

Environments where employees work by the book, laden with rules and regulations about what can’t be done, rather than what could be done, are not attractive to people full of spirit seeking to make their mark in the world. In such places, executives wonder why they have a stodgy atmosphere, why people call in sick too often, or why people don’t seem to be enjoying their work.

On the other hand, workplaces that focus on developing rather than dictating to employees inspire them towards greater self-expression and encourage their “leadership voice.” In companies where people development is flourishing, we see employees valued for their contributions, sharing their voice without retribution from authority, taking risks, and being energized to take on audacious goals that help the whole enterprise succeed. There is a great sense of shared ownership, accountability, and accomplishment. These leaders, companies, and cultures are characterized as having high levels of Conversational Intelligence-Q (C-IQ).

Read Judith E. Glaser’s full article here.  Judith is the author of seven books including Conversational Intelligence; is a founding member of the Harvard Coaching Institute; and a friend I met years ago and have since followed her achievements.  -Bob Pautke

“To get to the next level of greatness depends on the quality of the culture, which depends on the quality of the relationship, which depends on the quality of the conversation. Everything happens through conversation!” —Judith E. Glaser

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